|
|
|
|
김주현 ( Kim Joo-Hyun ) - 강원대학교 간호학과
이용미 ( Lee Yong-Mi ) - 강원대학교 간호학과
정혜영 ( Joung Hye-Young ) - 송호대학교 간호과
추현심 ( Choo Hyun-Sim ) - 한림성심대학교 간호학과
원수진 ( Won Su-Jin ) - 강원대학교 간호학과
권수영 ( Kwon Sue-Young ) - 강원대학교 간호학과
배혜진 ( Bae Hye-Jin ) - 강원대학교 간호학과
안혜경 ( Ahn Hye-Kyung ) - 강원대학교 간호학과
김은미 ( Kim Eun-Mi ) - 강원대학교 간호학과
장현정 ( Jang Hyun-Jung ) - 강원대학교병원
|
|
Abstract
|
|
|
|
|
|
Purpose: The purpose of this study was to investigate the effects of emotional labor, emotional intelligence and social support on job stress in clinical nurses. Methods: Participants were 123 clinical nurses and data were collected from October to December, 2011 and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression with SPSS 18.0. Results: A positive correlation was found between job stress and emotional labor. Emotional labor showed a significant negative correlation with emotional intelligence and social support, whereas a positive correlation was found between emotional intelligence and social support. The strongest predictor of job stress was emotional labor. In addition, institution satisfaction (dissatisfaction) and the reason for selecting the job (opportunities for service) accounted for 21% of variance in job stress. Conclusion: The results of this study suggest that it is important to manage emotional labor as well as to improve job satisfaction in order to reduce job stress in clinical nurses.
|
|
|
KeyWords
|
|
간호사, 감정, 감성지능, 사회적 지지, 스트레스
Nurse, Emotions, Emotional intelligence, Social support, Stress
|
|
|
원문 및 링크아웃 정보
|
|
|
|
|
등재저널 정보
|
|
 
|
|
|
|
|